Customer Relationship Management (CRM) consists of the gathering of detailed information about a company's customer base, the history of their purchases, requests, general buying patterns, and feedback, both positive and negative.
Subcategories 6
Related categories 1
Sites 13
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- Softlab IT consulting and system integration services. Supports large corporations in the banking, insurance, manufacturing and telecommunications industries.
- Mamut Provider of CRM and Internet solutions to small businesses worldwide.
- Joe Turner Consulting, homeowners manuals, materials, training, national conference, information and search for new home Customer Service, since 1982
- Customer Inc Consulting, quality assessment, sales management, customer service management, training development, organizational design and development, mystery calls, customer surveys and phone accessibility studies.
- Strengthbank Offers professional keynote and customer service seminars.
- The Cross Country Group Administers direct marketing, information and customer service programs on behalf of corporate clients throughout North America.
- NowDocs How to use the printing, binding, copying and tracking service, including same day, next day and courier deliveries for time sensitive documents.
- Kovair Inc. Consulting services covering CRM and strategic relationship management.
- MindTree Ltd Global information technology and research and development consulting company, providing offshore software development, product engineering and outsourcing services. Locations in USA, Asia and Europe.
- TeleTech Customer management, business-process and database-marketing solutions. Includes news and resource library.
- 21CRM Systems Customer relationship management implementation and consulting specialists with offices in Canada and the USA.
- Harte-Hanks, Inc. World wide customer relations management firm using technology for value-added information based solutions. (NYSE: HHS)
- The Interchange Group Specialises in the delivery of computer based solutions that improve customer relationship management and supply chain management.