Customer Relationship Management (CRM) consists of the gathering of detailed information about a company's customer base, the history of their purchases, requests, general buying patterns, and feedback, both positive and negative.
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- Joe Turner Consulting, homeowners manuals, materials, training, national conference, information and search for new home Customer Service, since 1982
- Customer Inc Consulting, quality assessment, sales management, customer service management, training development, organizational design and development, mystery calls, customer surveys and phone accessibility studies.
- Strengthbank Offers professional keynote and customer service seminars.
- The Cross Country Group Administers direct marketing, information and customer service programs on behalf of corporate clients throughout North America.
- NowDocs How to use the printing, binding, copying and tracking service, including same day, next day and courier deliveries for time sensitive documents.
- Kovair Inc. Consulting services covering CRM and strategic relationship management.
- MindTree Ltd Global information technology and research and development consulting company, providing offshore software development, product engineering and outsourcing services. Locations in USA, Asia and Europe.
- TeleTech Customer management, business-process and database-marketing solutions. Includes news and resource library.
- 21CRM Systems Customer relationship management implementation and consulting specialists with offices in Canada and the USA.
- Harte-Hanks, Inc. World wide customer relations management firm using technology for value-added information based solutions. (NYSE: HHS)
- The Interchange Group Specialises in the delivery of computer based solutions that improve customer relationship management and supply chain management.
IT consulting and system integration services. Supports large corporations in the banking, insurance, manufacturing and telecommunications industries.
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Provider of CRM and Internet solutions to small businesses worldwide.
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