This category lists businesses and individuals which specialize in customer service education and training.
Related categories 3
Sites 40
- Customer Focus, Inc. On-site customer service training for service representatives.
- Customer Service Review, Inc. Develops front-line employees and the managers that support the front-line, specializing in quality assurance monitoring, assessment, and training.
- CustomNet Services Training and consulting in customer service, and telephone skills. Based in Ottawa, Canada.
- Learning Curve Tailored training courses in customer service and customer care for UK companies. Also includes a growing collection of "how to" articles.
- Jones Associates Specializes in researching, preparing and delivering training programs
- Dionco Inc. A retail consulting firm specializing in retail selling skills and customer service skills.
- Ceres Innovations Inc. The CERES model places employees at the center of customer relations within the company
- SunShower Learning Video-based training program to inspire positive attitudes in front-line customer service employees.
- Corporate Dynamics, Inc. Training and consulting solutions for customer service, sales, and management related issues.
- Interaction Metrics Customer service audit specialists.
- Learning Journey, Inc. Solutions to help increase employee morale and give better customer service through communication and corporate culture.
- LMR Associates Provides onsite customized training, keynote, motivational speaking, and online assessments for executive, management, and staff across the public, private and individuals sectors. Company profile and contacts.
- M2S2 Communications Provides services focused on the telephony industry. Profile, events and contact information.
- Thank You Very Much, Inc. Offers customer service training that focuses on the experience of the front line service provider. Delivered in live as well as multi-media formats.
- Optimum Operating Procedures and Services Pty Ltd Delivers training and reporting solutions, organizes mystery customers to evaluate restaurant or pub staff. Also telesales and phone communication training. (Australia)
- Professional Edge Communication skills, customer service training, presentation skills seminars, keynotes, coaching, consulting, and articles to improve sales, service, and overall professionalism.
- Measure-X Customer service and retention training and measurement. Includes testimonials and services.
- Customer Service University Provides customer service videos and training programs. Includes online ordering and contacts.
- Impact Learning Systems Skill-based training programs designed to change behavior and improve customer contact skills and related performance.
- Service Quality Institute Description of services and seminars offered, online store, discussion forums, articles and tips, news and press releases, and free newsletter.
- Telephone Doctor Products and services designed to improve the way organizations communicate with customers. Offerings include videos, workshops and web-based training.
- Tooty Inc. Customer service and sales strategy evaluating, developing, training and monitoring.
- Martrain Ltd Telemarketing, customer relationship management (CRM) training and technology sales research solutions. Services, clients and profile.
- Peak Performance International Pty Ltd Customer service and tailored, in-house sales training programs. Company profile, list of partners, and contacts.
- Oriel Training Providing both frontline and strategic customer care training for businesses in Ireland. Also personal development courses and psychometric testing.
- JoAnna Brandi & Company, Inc. Customer care training program for managers.
- The Physics of Customer Service International speaker and consultant, Patrick McGaughey, offers customer service seminar and "The Physics of Customer Service" book for download.
- Gehegan & Associates Offers telephone training workshops for financial institutions. Offers workshops in expanding client relationships, business development, and workshops for Investment Officers. Based in San Diego, California.
- Expressive Concepts Offers CDs, books, and training seminars via computer, on-line, and teleseminar. Includes articles, tips, and a list of training topics.
- Ford, Lisa Speaks on customer service topics including managing, hiring and training. Audio, video and books available.
- Myra Golden Seminars Keynotes, web based training and seminars designed with an emphasis on customer service improvement.
- Mark Eppler & Associates Provides seminars and workshops on management, leadership, customer service and change by the award-winning author of Management Mess-Ups.
- Craig Harrison's Expressions of Excellence Speaker, trainer and consultant Craig Harrison makes customer service fun and internalize customer service tenets.
- Service Strategies Provides industry standards, certification, training and consulting solutions for customer service, technical support, field service and professional service organizations.
- Signature Worldwide Offers customer service and sales skill training programs. Events calendar, and newsletter.
- Caliluna Consulting Provides online customer service training for employees and managers to increase profits and improve business.
- Global Learning Partners, Inc. Training and consulting company offers performance improvement and continuining education programs.
- Scott Brown Principle-based presentations on customer service. Contains profile, topics details, interview and client list. Akron, Ohio.
- KL Consultancy Offers customer service training programes. Profile and courses.
- T & T Training Customer service training and consultancy.