Businesses which offer solutions enabling computer applications to take control of telephone systems to provide enhanced call control capabilities.
Subcategories 1
Related categories 3
Sites 25
- Eletech Enterprise Co. Digital recorder that logs up to 64 channels of telephone calls. Record, store and manages telephone conversations.
- Genesys Corporation Homepage Enterprise Interaction Management software. Features open, scalable framework and integrated applications that enable call and contact center solutions for voice, Internet, and email.
- Komtel, Inc. Interactive voice response, web-based reporting applications and services for merchandisers and mystery shoppers.
- Computer Telephony Solutions, Inc. Offering interactive voice response, intelligent call routing and ACD software.
- Java (TM) Telephony API Sun's JTAPI specifications website. Software provides various call center services.
- Citel Technologies Makers of the CITELlink IP and SIP Handset Gateways that bridge legacy Digital and Analog telephone users to IP PBXs, IP Hosted/IP Centrex, and SIP services across multiple vendor platforms such as 3Com, BroadSoft, Mitel Networks, and Sylantro Systems.
- SynreVoice Technologies Inc. Specializes in providing state-of-the-art computer telephone integration (CTI) and automated voice processing systems.
- Dialogic Corporation Dialogic designs and manufactures Computer Telephony components for voice FAX, Speech Recognition, IP Telephony, Telephone companies, wireless and Call Center applications
- Emerging Voice Technology, Inc. Software development company specializing in voice applications development, call center automation and line quality testing.
- TALX Home Page Providing services and software including interactive voice response (IVR) and CTI.
- Periphonics Develops, markets and supports products and professional services for Computer Telephony Integration and Telecom Enhanced Network Services.
- Chrysalis Software Chysalis focuses on providing custom and packaged solutions which augment the Nortel Call Center product line.
- ComTek International Design, development, implementation and support of distributed CTI and IVR software solutions.
- Computer Talk Technology A call center solutions company specializing in server based automatic call distributors (ACD) and interactive voice response (IVR).
- Interactive Intelligence, Inc. Computer telephony solutions for enterprises and call centers providing PBX, ACD, IVR and unified messaging functionality.
- Dialpro Northwest, Inc. Providing call center and other CTI products for North American businesses.
- CCS, Inc. Software which integrates existing telephone systems with host data to provide features such as screen pops, intelligent routing and auto-dialing.
- NetCall Telecom Intelligent telephony services for more efficient customer response, qualification and conversion.
- Noble Systems Corporation Offering predictive dialers and intelligent inbound call routing products to support blended call centers.
- Alston Tascom, Inc. A call center database information and network telephony system.
- Telenet Solutions Computer Telephony Integration consulting and systems installation specialists.
- Interactive Telesis Inc. Provide IVR services, automated consumer surveys for credit/prepaid calling cards, digital recording and playback services, store/dealer locators, automated shareholder communication.
- MASTAR Answering service software that integrates with DID, digital telephone switches and ISDN, and offers message management, paging and billing.
- Welltech Computer Co., Ltd Offering CTI products. Located in Taiwan.
- ChaseData Corporation Sells predictive dialing systems and call center software for small and medium companies.