Web-based help desk software applications that are remotely hosted.
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- DeskPRO.com A cloud-based helpdesk platform with an advanced interface and flexible configuration.
- Parature Provides Web-based software for online customer service, help desk and customer relationship management.
- HelpDesk Connect Features include problem tracking, auto escalation, FAQ builder and embedded customer database.
- ReadyDesk Features include ASP scripting, ticketing system, automated email alerts, ticket history, auto-population of data, and online knowledge base.
- Zendesk Web-based support ticket system, features social networks and mobile integration.
- Freshdesk Online help desk and customer support software that allows one to support customers over email, phone, the web, Twitter and a company's Facebook page.
- IssueBurner Help-desk and issue management system with email integration.
- Samanage SaaS-based IT service desk and asset management tool.
- HappyFox Customer support and your company's help desk management software.
- Desk.com All-in-one hosted customer support app.
- Hesk - Hosted Remotely-hosted version of HESK help desk software for a monthly fee
- BMC Software: Remedyforce Cloud-based IT help desk solution provides ITIL-compatible incident management, self service, and inventory management processes.
- Helprace Help desk software with complete web-based customer service suite: ticketing, communities, knowledge base, self-service portal and feedback solution.